State Farm® Insurance Agent Joe Zook
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eddie Abernathy
June 24, 2026
"Joe is a great man. Always ready to help me with anything. Always answers his phone and is ready with a great response!"
"Thank you, Eddie, for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Joe Zook’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Rogersville ."
Crystal Neff
June 22, 2026
"Always friendly and helpful. 6/22/26 A tree took out my power at 7:30 p.m. on 6/18/26. It left me with no water or lights. Thanks to Joe Zook, I had my power back 26 hours later. He had people clearing trees, and working on electric. The electric company came at around 9 - 9:30 pm on the 19th and my power was back on br 10:20 that night. I cannot say enough about how thankful I am."
"Crystal, thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Joe Zook’s Team. I am glad that it all came together for your claim so well. We take claims very seriously here and want to help resolve it as quickly as we can. Should you have any further questions or require assistance, please do not hesitate to contact us here in Rogersville."
Jess Mccart
June 22, 2026
"Always fast when I make my payment and very courteous"
"Jess, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Joe Zook’s Team! Thank you for your trust and business."
Jimena Chavez
June 5, 2026
"Spoke to Christi on the phone yesterday and she was a delight. She was very efficient and helpful in answering all my questions and giving me help adding a vehicle to our policy. Thank you for your help again! Def recommend State Farm, it’s been the cheapest policy I’ve had for the best coverage."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Christi here at State Farm Agent Joe Zook’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
glenice godsey
May 15, 2026
"Fast, efficient service with a friendly atmosphere."
"Hello Glenice. Thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to me or my team—we are always here to help! "
Lisa Hullihen
April 27, 2026
"We could not ask for a better insurance office. The family atmosphere is magnificent. If you have a question or an issue, it is immediately addressed. The commercials talk about Jake from Statefarm… we don’t have Jake but we sure are lucky to Have Joe from State Farm and all his team members"
"Wow Lisa. Thanks for the great review! I'm no Jake but we strive to do the best we can. And I cannot do that without my great staff of Christi and Regina!! Appreciate you."
Dena Brown
April 26, 2026
"One of the greatest bunches of people in town! Christi is phenomenal to work with!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us. And yes, Christi is great!
Appreciate you Dena."
Hannah
April 20, 2026
"Joe Zook and Christi were amazing! They got my changes put together in under 24 hours and they were extremely helpful especially being a first time renter. Highly recommend!"
"Hi Hannah, Thanks so much for taking the time to share your positive experience! Christi is the one that is amazing! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! See you soon!"
Michael Burtch
April 16, 2026
"Been with Joe for over 20
years that I been in TN. Would not go any other place. Office staff very friendly and helpful."
"Dear Michael, Thanks for the great review! Hearing that your experience went well really makes our day. I shared your experience with my team and we all appreciate you! Thanks again for your loyalty!!"
Alec
April 14, 2026
"Joe Zook and his team are top notch. Communication was timely and extremely personable, which made getting new insurance a surprisingly stress free and comforting experience. Joe made sure I was fully informed about my new policy, walking me through it line item by line item while providing real world examples or scenarios where relevant. Thank you Joe and team! A+++"
"Alec, Thanks so much for the great review about your experience! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! See you next time! Joe"
Karina
April 9, 2026
"Christi was friendly and helpful. Joe Zook is the best agent we have been with him for years. He is very professional and reliable."
"Hey K, Thank you for the awesome feedback. We're thrilled that Christi left such a great impression! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!"
Lauren Booher
April 16, 2024
"Nices set of agents very helpful"
"Thanks for the 5 stars, Lauren. We appreciate it and glad we were able to assist you!"
impudentcaptain 281 general
August 31, 2023
"Very helpful and friendly"
Jenn Lollar
July 13, 2023
"Just called with some questions, the lady was very polite, friendly and helpful."
Stanley Ryan
September 4, 2022
"The staff are amazing! Very knowledgeable, helpful and have a pleasant sense of humor. Highly recommend!"
Jason Hammonds
April 28, 2022
"The staff is very friendly and great service"
Stephen Nichols
April 19, 2022
"Joe is a professional who conducts business dealings on a personal level...the perfect small-town approach."
Hank
April 11, 2022
"He's my agent cars and homeowners"
Phyllis Reno
August 18, 2021
"Friendly. Got my requests done quickly. Didn't have wait. Knowledgeable."
Herb Holcomb
January 13, 2021
"The best and most efficient insurance sales around. Great people with a great attitude"
Brian Shelton
May 21, 2020
"Just started a motorcycle insurance policy for my Harley with Christi after moving to Rogersville. She took the time to explain everything to me. I highly recommend them for your insurance needs."
Ruth Begley
February 22, 2020
"Fantastic service, helpful and very personable employees, good rates, fair prices!"
Regina Johnson
February 12, 2020
"They was nice and my insurance isn't a bad price for full coverage"
Tracy Strickland
January 18, 2020
"Great service"
Dianna Hughes
December 28, 2019
"Will help anyway possible"